The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Establish and maintain network of travel agencies and sales outlets
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Agency and outlet requests for the transport system services and tourist information are addressed Completed |
Evidence:
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Agency and outlet sales of tickets and services are promoted Completed |
Evidence:
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Agency and outlet concerns and complaints are investigated and addressed to achieve a satisfactory resolution Completed |
Evidence:
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Develop and negotiate the sales of tour packages
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Travel industry personnel within the workplace are consulted in the development of tour packages to be distributed through agencies and sales outlets Completed |
Evidence:
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Distribution rights are negotiated with wholesale and retail travel industry agencies for tour packages developed Completed |
Evidence:
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Monitor and report tour packages sales
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Travel agency and outlet sales of products are managed and controlled to ensure maximum sales and efficiency Completed |
Evidence:
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Tour packages are evaluated for popularity and profitability and appropriate recommendations for change prepared Completed |
Evidence:
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Review and negotiate agency and outlet agreements
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Existing agency and outlet agreements are monitored and reviewed for effectiveness and appropriate new agreements are recommended where necessary Completed |
Evidence:
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Distribution of tour packages is negotiated with wholesalers according to workplace policy and procedures Completed |
Evidence:
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Communicate and promote products and services to agencies and sales outlets
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Products for travel shelf packages are recommended according to workplace product suitability Completed |
Evidence:
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Sales outlets and agents are informed of changes to passenger services as quickly as possible Completed |
Evidence:
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Travel agency and outlet sales of products are promoted to ensure maximum exposure and sales Completed |
Evidence:
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Advertising and promotional activities to develop new businesses are established in accordance with workplace budgets and timeframes Completed |
Evidence:
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Promotional material is distributed to travel agencies and outlets Completed |
Evidence:
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